With the strong growth in airline traffic groundfacilities at many airports are stretched
to the limits, especially during peakhours. At large airports most airlines employ their
own staff to ensure a smooth handling of their flights, but at smaller secondary airports
with only a limited number of flights of each airline this is often left to the local
handling agency for economical reasons. Although this is an accepted policy which works
generally well, it has certain disadvantages too. Airlines concerned with corporate image
and high quality customer service will find it sometimes difficult to maintain an
acceptable level of quality (brand recognition). This is especially important during times
of heavy traffic (peak hours, diversions, etc.) or on routes with fierce competition. For
these airlines FARAVIA Supervisory Groundhandling is the ideal solution. We act on behalf
of the contracting airline to ensure that quality customer service and corporate identy
are maintained. This service is currently available at the Benelux airports. Other
airports on request.
If standard isn't good enough why not let us supervise the handling of your charter?